Plain-language summary: MinovaR collects only the information needed to respond to enquiries, manage assessments or bookings, and provide agreed services. We do not sell personal information or use it for unrelated purposes.
Who we are
MinovaR Digital Growth Solutions helps organisations understand their digital readiness, choose practical improvements, build capability and design better ways of working.
What information we collect
Depending on how you interact with MinovaR, we may collect:
- your name;
- contact number;
- email address;
- organisation name, where relevant;
- messages or enquiry details you submit;
- assessment responses submitted through linked assessment tools;
- booking information, including selected date/time and notes.
Why we collect it
We use this information to:
- respond to your enquiry;
- understand your organisation’s digital-readiness needs;
- recommend practical next steps;
- manage assessment calls and bookings;
- provide services where you become a client.
How we use your information
MinovaR uses personal information only for the purpose for which it was provided, or for a directly related purpose. We do not sell your personal information. We do not ask for sensitive personal information through our website forms.
Third-party platforms
Some services may use trusted third-party platforms to collect assessment responses, send email notifications, manage bookings, measure aggregate website usage or support website operations. MinovaR uses these tools only where they support the enquiry, assessment, booking, website-improvement or service process.
Website analytics
MinovaR uses Google Analytics 4 to understand aggregate website usage, such as visitor volumes, popular pages, traffic sources and general device/browser information. This helps us improve the website and our services. We do not use Google Analytics to collect form messages, assessment answers, passwords or payment details.
How we protect information
MinovaR uses practical safeguards such as HTTPS, private WordPress submission records, protected email-sending credentials, access limitation and secure operational handling. Access is limited to people and systems that need the information for MinovaR operations.
How long we keep information
We keep personal information only as long as reasonably needed for the purpose for which it was collected, for follow-up communication, for service delivery, or where a reasonable business or legal reason exists. Spam, test submissions and unnecessary duplicates may be deleted sooner.
Your choices and rights
You may contact us to ask what personal information we hold about you, request correction, or request deletion where applicable.
Contact us about privacy
For privacy questions or requests, contact MinovaR at info@minovar.co.za.